Tag: Process Improvement

Written by John Marcos

How to Talk to I.T.

Slowly, with lots of TLAs (three letter acronyms). The key to talking with IT is to first understand a bit about computers.  Now think through what you you’re trying to achieve: What do you want vs what do you need?  The business side typically has a lot of things it’s looking for.  What is absolutely […]

Written by John Marcos

The Process Engineering Hammer

Process is a wonderful thing.  In moderation.  At its best, process helps answers the question: If you don’t have time to do it right, when will you have time to do it over?  At its worst, process can stifle company growth and innovation. How many times have you seen this happen in a company?  Early […]